We ship orders out from our Singapore warehouse Monday - Friday, excluding public holidays. All orders that are in-stock will be shipped within 1 business day from the date the orders are received. For orders with pre-order items, fulfilment will be done within 3 working days from when the product arrives.
Our standard shipping options are UPS, FedEx, Aramex, and DPEX for international orders and other various carriers depending on the destination country for international orders. All orders are shipped from Singapore and you will receive an email with your tracking number once your order has left our warehouse. To track, click on the tracking link in the email that you’ve used for the checkout.
Singapore: 1-2 business days
Hong Kong, Japan, Korea, Taiwan, Philippines, Malaysia:1-3 business days
USA, Canada, Mexico: 3-5 business days
France, Germany, Italy, Netherlands, Portugal, Spain, United Kingdom: 2-4 business days
Rest of the World: 6-10 business days
Please note that the above are close estimates of the delivery timings which might be subjected to custom delays. In the event that you're not home during the delivery, the courier will contact you for further instructions. Do note that for packages instructed to be left somewhere and had been lost/stolen, BOW will not be held liable.