Shipping & Returns

Shipping

For orders within Singapore, delivery will take up to 2 working days. For international orders, delivery will take up to 14 working days depending on the courier chosen.

Exchanges and/or Returns

Bold offers easy exchanges and returns. Ensure that your item fulfils the following requirements to be eligible for an exchange/return:

  • Within 14 days of receipt
  • Brand new with tags intact

There are just 3 easy steps for any exchange/return online: 

  1. Reach out to us via the Zendesk Pop up button on the bottom right hand corner of this page OR email us at support@theboldcompany.zendesk.com and request for an exchange / refund.
  2. Fill up the exchange/return form provided by our customer care team to indicate the exchange/refund reason.
  3. Our customer care team will arrange the shipping logistics with you for the exchange/refund.